Dolosmahe Online

DELIVERY INFORMATION

We deliver to all addresses in Sri Lanka. A full postal address is required to arrange the delivery.

DELIVERY TIME

Our staff work hard to dispatch your goods within 24 hours, but it could take a bit longer during promotions
Usually Delivery will happen within 2-4 working days (Monday – Friday) excluding any mercantile & public holidays.
Once we receive your order our staff and reliable outsourced courier services will work hard to deliver your package within the commitment period. Please note that it could take a bit longer during promotions and unforeseen circumstances including Weather and country fuel shortages.
Orders received on Saturday and Sunday will be processed on the following Monday
We will send you an e-mail  when your order dispatch from our warehouse along with package tracking
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected due to invalid address, invalid contact numbers
Orders will be packed and dispatched based on the availability of the items. In case a product is not available our representative will contact you to get confirmation to proceed further
Store Pick Ups and One day delivery service are not available and we only deliver as our standard procedure
Our courier partner will be contacting you prior to delivery to inform about the delivery

DELIVERY COST

(For  package volumetric weight – 1st Kg)
North and East  Rs.390
All other locations Rs.320
Orders with a weight above 1KG will be subjected to an additional delivery charge for each additional 1kg -Rs.120
Rs.50 will be added for Cash on Deliveries.
Delivery charges for your order will be calculated and displayed at checkout

CONTACT AMENDS

Delivery will be made only to the address and contact numbers stated on the order
If you wish to change it due to unavoidable circumstances request must be made to our hotline or send us a message to our Messenger/ Whatsapp
Shipping delays may occur for delivery address amendments, but we promise we’ll always try our best to minimize this
We do not allow change of products at the time of delivery. However, You may change an order before the order is dispatched.
Somehow after 3 delivery attempts. your parcel will be returned to us

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